Hanskamp Configurator: Terms & conditions

General terms and conditions for delivery

1. General
1.1 These general terms and conditions apply to all legal relationships between Hanskamp AgroTech B.V.,
residing in (7009 ZB) Doetinchem at Broekstraat 17, hereafter referred to as Hanskamp, and the ordering party,
hereafter referred to as the Client.
1.2 These general terms and conditions apply to all offers, quotations, agreements and the execution thereof
and deliveries made and services provided by or on behalf of Hanskamp. Departures from these terms and
conditions only apply if they are confirmed in writing by Hanskamp.
1.3 Should any provision in these terms and conditions for whatever reason appear not to be valid, then the
other terms and conditions remain in full force.
1.4 Applicability of any other general terms and conditions than these terms and conditions is precluded and
expressly rejected by Hanskamp. By accepting an offer or a quotation made by or on behalf of Hanskamp, by
entering into an agreement with Hanskamp, by accepting a delivery made by or on behalf of Hanskamp, or by
accepting services provided by or on behalf of Hanskamp, the Client unconditionally accepts that these terms
and conditions apply and that the applicability of any other general terms and conditions is precluded, and the
Client disclaims the applicability of any other general terms and conditions.

2. Offers and the establishment of an agreement
2.1 Any offer or quotation made by or on behalf of Hanskamp is free of engagement and does not commit
Hanskamp, except if and insofar as expressly otherwise stated in writing by Hanskamp, or otherwise agreed in
writing between the parties.
2.2 An agreement between Hanskamp and the Client will be established at the moment that Hanskamp has
confirmed in writing the acceptance of an assignment or order from the Client.
2.3 Any agreement only commits Hanskamp when it has been entered into or when the written confirmation
has been signed by one or more persons authorised to commit Hanskamp in the relevant case.

3. Pricing, delivery and term of delivery
3.1 Prices used by Hanskamp are based on delivery ‘off works’ or ‘off warehouse’ and are exclusive of VAT,
import duties and other taxes, levies and duties, assembly costs, installation and start-up costs, unless explicitly
stated otherwise, in which latter case the aforementioned costs will be specified separately.
3.2 Deliveries will take place ‘carriage paid’ at the Client’s company site or any other location specified by the
Client in time without prejudice to the provisions in paragraph 1, unless otherwise agreed in writing.
3.3 The moment that the goods are being unloaded at the location where they should be delivered (the actual
transfer) will apply as the time of delivery, unless otherwise agreed in writing; the aforementioned also applies
if Hanskamp must assemble, install and/or start up the goods.
3.4 The Client should report any shortcomings, defects and damages directly to Hanskamp in writing within 24
hours after delivery, in default of which the goods will be deemed to have reached the Client in good order,
complete and damage-free.
3.5 Hanskamp has the right to deliver in portions (partial deliveries), which portions may be invoiced
individually, in which case the Client must pay the individual invoices according to the stipulations in article 4.
3.6 Terms of delivery given by or on behalf of Hanskamp with the offer or quotation do not intend to be final,
unless otherwise agreed in writing, which means that, in the case of untimely delivery, the Client must first
explicitly declare Hanskamp liable in writing for Hanskamp to be in default.
3.7 Hanskamp must observe the given period or term of delivery as much as possible, but will never be liable
for any exceeding thereof, and Hanskamp will not be obliged to pay any damages in the case such term is
exceeded. Exceeding a period or term of delivery does not give the Client any right to cancel or annul the
agreement or to refuse the purchase of any goods. In the case that a period or term of delivery is exceeded
excessively, the parties will consult with each other.
3.8 If any goods are not being purchased or received by the Client within the period or term of delivery, then
Hanskamp will be entitled to invoice the goods in question to the Client and Hanskamp will also be entitled to
store these goods (or have them stored) at its own discretion however fully for the Client’s account and risk.
3.9 If the Client does not specify a delivery date upon conclusion of the contract, Hanskamp will, in any case,
deliver and invoice the order within 12 months after conclusion of the contract.

4. Payment and default
4.1 Payment must be made within thirty (30) days after the invoice date through payment or transfer into a
bank or giro account specified by Hanskamp, unless otherwise agreed.
4.2. All payments by the Client first serve as payment for any interest due by him and for any collection and
administration costs due to Hanskamp, and then as payment for any outstanding receivables in order of age,
thus beginning with the oldest receivable still outstanding.
4.3 The Client will be in default solely by the expiration of the term within which any payment or fulfilment of
any other obligation should have taken place, without the requirement of any further warning, summons or
4.4 If payment due by the Client to Hanskamp is not made in time, then the Client will automatically be due to
Hanskamp one and a half percent (1½ %) interest per month on arrears, starting on the day on which the term
of payment is expired, at which a part of a month is to be counted as a full month.
4.5 All judicial and extrajudicial costs to be made, including all costs to be incurred by Hanskamp for legal
assistance and legal advice, will be for the Client’s account. The extrajudicial collection costs are 15% of the
amount due by the Client, including the interest due, without prejudice to Hanskamp’s right to claim payment
by the Client for the actually incurred collection costs, should they be more than the aforementioned 15%.

5. Guarantee
5.1 Any guarantee for goods purchased elsewhere by Hanskamp will only be given if and insofar it is given by
the original manufacturer(s).
5.2 Hanskamp will give an 18-month guarantee from the delivery date for the electronic products that are
supplied with regard to hidden defects and/or production or material flaws. Hanskamp will give a 12-month
guarantee from the date of delivery with regard to mechanical or electro-mechanical parts.
5.3 Any defects to goods delivered, which fall under this guarantee, will either be repaired or replaced by new
delivery, as such at Hanskamp's sole discretion, if the defects in Hanskamp’s and/or the manufacturer’s
judgement are due to construction flaws or flaws or shortcomings in materials used, rendering the goods
useless to the Client as regards the purpose for which they can reasonably be deemed to be intended.
5.4 All guarantee claims will be invalid if the Client makes any changes and/or performs any repairs to the
deliverables or has them made, or if the deliverables are not accurately used or handled according to the
supplied or applicable (manufacturer’s) instructions or user manual, or are used or handled in any other
improper manner, or if a software adjustment has taken place in or with regard to the deliverables which is not
done by Hanskamp, or if the deliverables are used or applied for any other purposes than for which they are
intended, or if the deliverables are used in a manner that could not reasonably be anticipated by Hanskamp.
5.5 Hanskamp will not reimburse costs incurred by the Client relating to warranty claims and warranty

6. Liability
6.1 Except if and insofar as otherwise might result from provisions of compulsory law with regards to
(product) liability, Hanskamp is not obliged to pay any type of damages to any movables or realty, or to any
person, also including company damages, sustained on the Client’s or any third party’s side, which damages are
directly or indirectly caused by or are related to any affair or goods delivered by Hanskamp,
or which are directly or indirectly caused by or related to any use or any application or treatment of such affair
or good or its storage, or assembly, installation or start-up of such affair or good, and the Client expressly
indemnifies Hanskamp against any claims and demands based on or related to any such damages. Observing
the following stipulations, Hanskamp is in no case liable for damages or losses directly or indirectly caused by:
- improper use of the deliverables or their use for another purpose than for which it is reasonably deemed to
be suitable, or for any other purpose than for which it is suitable according to objective standards, or for any
other purpose than for which Hanskamp could reasonably assume it to be used;
- careless behaviour by the Client, by the Client’s personnel or any other persons deployed by him, or any other
person on the Client’s side.
6.2 If Hanskamp provides assistance at the assembly and/or preparation and/or installation of goods, without
this being expressly mentioned in the order, then this always takes place fully at the Client’s risk.
6.3 In the case of given advice, Hanskamp is only liable for any shortcomings that can normally be anticipated
and avoided therein, provided that this liability will never exceed the amount of the fees charged and received
for the advice concerned.
6.4 Hanskamp’s possible liability will always be limited to directly caused damages and will always be limited
to the amount that Hanskamp’s liability insurer will pay in the relevant case. In the case that no liability
insurance applies, or if it provides insufficient coverage, then any possible liability will at all times be maximised
to the net amount invoiced for the relevant affair or in the relevant case.
6.5 Any claim for damages will expire after one year after the damages have manifested themselves or were
discovered or recognised, or could reasonably have been discovered or recognised, and in any case after the
expiration of three years after delivery.
6.6 Personal liability cannot be invoked. The aforementioned liability also includes company liability and
product/service liability.

7. Complaints
7.1 Complaints can only be attended to if they are received by Hanskamp in any written form within eight (8)
days after delivery and if the complaints are explicitly specified. With regard to hidden defects, complaints are
only possible within the term of guarantee.
7.2 As a departure of the aforementioned, complaints with regard to goods for which installation is taking
place should be made immediately on the date on which such installation takes place and at the location where
such installation takes place and should then be confirmed to Hanskamp in writing without any delay, clearly
specifying the complaints.
7.3 Complaints with regard to an invoice should be submitted to Hanskamp in writing within eight (8) days
after the date of that invoice.
7.4 If no complaint is made within the applicable term or in the required manner, then the deliverables will be
deemed to fully comply with the agreement and to have been unconditionally accepted and approved by the
Client; any invoice, with regard to which no complaint is made within the eight-day term of paragraph 3, will be
deemed to have been unconditionally accepted and approved by the Client.
7.5 If any complaint with regard to the deliverables is found legitimate by Hanskamp, then Hanskamp will only
be compelled to replace or repair the defective goods without the Client having any additional right to any
compensation whatsoever.
7.6 Submitting a complaint does not relieve the Client of his payment duties towards Hanskamp.

8. Intellectual property rights
The Client will only internally use and in no way supply, sell, put at disposal or have any third party use any
software, in the widest meaning of the word, or any peripheral equipment, technical data, switch and/or
working schedules, instructions for use or operation, drawings and all other essential documentation and other
data and information supplied by or on behalf of Hanskamp.
9. Reservation of ownership
9.1 All goods delivered by or on behalf of Hanskamp are Hanskamp's property until the moment of full
payment of all that the Client is due to Hanskamp.
9.2 In the case of non-payment of any claimable amount due by the Client to Hanskamp, and also in the case
that the agreement is terminated, Hanskamp will be entitled to reclaim the goods as its property with regard to
which the reservation of ownership applies.

10. Force Majeure
10.1 If Hanskamp is prevented to fulfil any obligation towards the Client due to force majeure and the force
majeure situation in Hanskamp’s judgement has a permanent or long-lasting character, then the parties may
effect a settlement as to the annulment of the agreement.
10.2 If Hanskamp is prevented to fulfil any obligation towards the Client due to force majeure and the force
majeure situation in Hanskamp’s judgement has a temporary or momentary character, then Hanskamp will be
entitled to suspend the execution of the agreement for such a time until the circumstance, cause or event that
causes the force majeure situation will no longer occur.
10.3 As “Force Majeure” is regarded any circumstance, cause or event, wherever it might take place or occur,
which temporarily or permanently prevents correct, full and timely fulfilment of any of Hanskamp’s obligations,
or which makes such fulfilment impossible or unreasonably problematic and which circumstance, cause or
event cannot reasonably be prevented by Hanskamp, or which fully or partially lies outside Hanskamp’s sphere
of influence, or which Hanskamp cannot influence. As a circumstance, cause or event that results in force
majeure is, amongst others, in any case regarded: fire, explosion, stroke of lightning, floating ice, low water,
high water, tidal wave, spring tide, flood, earthquake, natural disaster; storm, tornado, cyclone, snow, frost and
other weather conditions; strike action, work stoppage, excessive personnel (sickness) absence, industrial
unrest, lock-out, boycott; war (whether or not declared), mobilisation, siege, blockade, molestation; riots,
revolution, social unrest; government measures and/or provisions preventing, delaying or otherwise hampering
the fulfilment of obligations; lack of transport means; impassability or impracticability of any eligible transport
route or way of transport; disruption or interruption in the supply, delivery or availability of energy; disruption
of or interruption in or of the functioning of any public utility company; disruption or interruption or
termination of the supply of raw materials, semi-manufactured and/or end products; disruption or delay in or
of, or interruption or termination of the supply of parts, spare parts and other items; any circumstance,
noncompliance with any obligation of a debtor or contract partner of Hanskamp (including non-fulfilment of any
obligation of one or more third parties to supply); technical malfunctions and/or defects, delay, disruption or
interruption in or of the repair of machines, materials, equipment, tools and/or instruments; serious disease
and disease with an epidemic character.

11. Termination of the agreement
11.1 In the case that the Client is in default, then Hanskamp will be entitled to cancel or annul the agreement
without any judicial intervention, without prejudice to Hanskamp’s right to demand compensation for
damages, to use the rights pursuant to any reservation of ownership and to take any other (legal) measures
and without prejudice to Hanskamp’s right to demand fulfilment (whether with compensation for damages or
not) rather than to cancel the agreement.
11.2 Hanskamp will be able to cancel the agreement with the Client immediately if:
a. the Client is declared bankrupt, proceeds into partition, submits a request for a moratorium, or if the Client is
granted a (provisional or definitive) moratorium, or if all or a part of the Client’s assets are sequestered,
attached or garnished;
b. the Client, if he is a natural person, dies or is placed under legal restraint or if his goods are put under
c. if the Client is a legal entity, the Client’s liquidation is started or if a demand for the Client’s dissolution is
lodged, or if a decision to dissolve is taken with regard to the Client.
11.3 If an agreement is cancelled or annulled according to the aforementioned provisions, then the amounts
that the Client is due to Hanskamp at the moment of cancellation or annulment will remain fully due without
prejudice to Hanskamp's right to claim damages and to the other rights to which Hanskamp is entitled.

12. User data privacy provisions
Hanskamp respects the privacy of its Clients. In certain situations, Hanskamp requires personal data in order to
provide the desired service. Hanskamp treats personal data with the greatest possible care. Hanskamp
complies with the requirements in the Dutch Personal Data Protection Act (Wbp) in all cases. Our employees
and third parties contracted by us are required to respect the confidentiality of our Clients' data.

13. Updating Terms and Conditions
Hanskamp retains the right to update its Terms and Conditions at any time, without directly informing the
customer. Publication of a notification on Hanskamp's website is sufficient. It is up to Hanskamp to decide
whether or not to also communicate the changes directly to the customer.

14. Applicable law
To all agreements between the Client and Hanskamp to which these General Terms and Conditions apply, the
Law of the Netherlands applies, with the exception of the United Nations Convention on Contracts for the
International Sale of Goods (Vienna Sales Convention).